Two-Factor Authentication (2FA) Enhancement for Account Security (23 September 2019)

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Dear customers,


We have launched a compulsory system for Two-Factor Authentications (2FA). Login 2FA will be required in prior to deposit and withdrawal.

There are two ways of 2FA methods:

1. SMS: a message with authentication code will be received from your phone.

2. Google Authenticator (GA): install GA app and receiving 6-digits authentication code.

For further instructions on GA setup, please refer to the article below: 
2FA configured using Google Authenticator (GA)

Feel free to reach out to support@ftx.com for further inquiries.


 

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