There are no fees on deposits and withdrawals, except for ETH and ERC-20 token withdrawals. FTX users will pay the blockchain fees for all ETH and ERC20 token withdrawals, unless they have 150 FTT staked.
Note: For free withdrawals, however, in the case of a user whose fiat/stablecoin deposit/withdrawal volume exceeds their trading volume, we reserve the right to charge a withdrawal fee of up to 0.10%. We will reach out to any users affected before applying this.
See here for a description of fiat deposits/withdrawals at FTX!
**We do not accept Tron smart-contract deposits.
FTX aims to process withdrawals promptly. Most withdrawals are processed within a few minutes. Larger withdrawals can require manual review and take up to a few hours.
Note that withdrawals of stablecoins can be limited by their creation and redemption speeds. For larger withdrawals this can take up to 6 hours on weekdays and up to one day on weekends.
Note: FTX will disable your withdrawals for the next 24h whenever:
- You change your FTX account email
- You disable/ reset your 2fa
- You reset your password
USD, USDC, TUSD, PAX, BUSD, and HUSD all count as "USD Stablecoin" balances. Depositing any of those to your FTX wallet will credit you 1:1 with USD Stablecoins. Please note that PAXG has a 0.02% on-chain transaction fee.
You can withdraw USD Stablecoins 1:1 as any of USDC, TUSD, PAX, BUSD, and HUSD with no fees. You can also transfer it to FTX's otc portal.
USDT can be deposited or withdrawn as either OMNI or ERC20. You can find both deposit addresses in your wallet. FTX will automatically detect which chain you are withdrawing USDT on based on the address you are sending it to.
Wrong Address or Chain
FTX is not responsible if you send deposits or withdrawals to an incorrect address. If you are withdrawing from FTX to an incorrect address, there is nothing FTX can do to recover the tokens. If you deposit to an incorrect FTX address, we can attempt to recover it, but will charge up to $500 or 5% to do so.
The chain that a crypto deposit is sent on is really important. If deposits are sent on the wrong chain we will attempt to recover them but an automatic 5% fee will be charged for chains that we have systems to recover from; from other chains we might not be able to credit.
FTX does automatically credit smart contract ETH deposits, although smart contract ETH deposits do take longer, there may be a 24 hour delay from when the deposit has 10 confirmations to when it will be credited to your account. Standard ETH blockchain transfers will be credited immediately after 10 confirmations.
Some coins require a tag, or memo, to deposit; BNB is an example. If you deposit one of these coins to FTX, you have to include the tag as well. The tag is the only way for us to know who deposited the BNB, so if you don't, the coin won't be credited to your account. We can then attempt to recover it but will charge $200 to do so.
**All deposit recovery requests must be sent using https://ftx.com/support we will not respond to requests for this over email/social media/personal DMs**
FTX Telegram Communities
English - https://t.me/FTX_Official
Chinese - https://t.me/FTX_Chinese_Official
Vietnamese - https://t.me/FTX_Vietnam_Official
Russian - https://t.me/FTX_Russian_Official
Turkish - https://t.me/FTX_Turkey_official
Taiwanese - https://t.me/FTX_Taiwan_Official
French - https://t.me/FTX_France_Officiel
Korea - https://t.me/FTX_Korea_Official
India - https://t.me/FTX_India_Official
Spanish - https://t.me/Ftx_Spanish_Official
Portuguese - https://t.me/Ftx_Portugues_Oficial
Dutch - https://t.me/FTX_Dutch_Official
Africa - https://t.me/FTX_Africa
WeChat - FTX_Official
Facebook - https://www.facebook.com/ftx.official/
SBF Twitter - https://twitter.com/SBF_Alameda
YouTube - https://www.youtube.com/channel/UC3r0upC_xJ9SvtaCKNUtosA